Storyline 2 hang whenever publish to word

Hi Peter!

You may find that publishing an Articulate Storyline course to Microsoft Word ends unexpectedly without completing if your course includes slide notes. This can occur if you're using Word 2010 or 2013 with custom File Block Settings.

You can correct this behavior by reverting to default File Block Settings in Word. Here's how:

1. Open an existing Word document or create a new one.
2. Go to the File tab on the ribbon and click Options.
3. Select the Trust Center tab on the left side of the window.
4. Click the Trust Center Settings button on the right side of the window.
5. Select the File Block Settings tab on the left side of the window.
6. Click Restore Defaults in the lower right corner.
7. Click OK three times to save your changes and exit Word Options.
8. Republish your Articulate Storyline course.

Hi Lesile

Thank you for your suggestion.   I have tried but I need to go task manager to click file save to save the file.  Is there any solution for this?

Thank you.

Hi Peter!

You must go to task manager to save what file? The created Word file?

Hi Leslie

Yes, I Must go to task Manager to save the created word file before it is succesfully published.

Hi Peter!

Be sure that you are following the instructions found here in order to publish to Word. Before you publish, the location of the save is designated and you should be able to find the file there.