In the HTML5 output, the buttons are unclickable. I clicked the button one by one, then the next buttons don't seem to work nor responding to show the layer. Sometimes I needed to click the button multiple times to get it work. (I've used both Chrome and firefox)
I've also previewed it in story.swf using Internet Explorer and the buttons seem to respond and work perfectly fine. I've attached the file for your review. Please help.
There are some animations and interactions in the activities that are not working properly in Chrome, but they are running well in Internet Explore. Why is this happening? Is it possible that Storyline 2 is starting to fail? Why is the latest version of Adobe Flash Player not recognizing the program?
I would appreciate you could give me an answer as soon as possible because I need it everyday at work.
Thanks so much for sharing your file, Imran. Here's a link to the HTML5 output of your file. Would you mind testing that link and letting me know if the buttons work correctly for you?
Sorry you're running into trouble, Elena. You mentioned that you tested your file in Chrome and Internet Explorer. Was the file hosted on a web server or a learning management system (LMS) when you tested it?
Thanks for your help. I've reviewed it and unfortunately the buttons are still unclickable. On 1.7, I clicked the first 4 buttons, the next buttons doesn't respond.
On 1.9, clicked all the buttons, the they become unclickable once you try to click again. Sometime I have to click repetitively to get it work.
Ah, thanks for clarifying that! I'm now seeing the same thing you're seeing.
I'd like to have our support engineers weigh in on why this is happening, so I've opened a case on your behalf. Be on the lookout for an email from Support@Articulate.com.
4 Replies
I have the same problem.
There are some animations and interactions in the activities that are not working properly in Chrome, but they are running well in Internet Explore. Why is this happening? Is it possible that Storyline 2 is starting to fail? Why is the latest version of Adobe Flash Player not recognizing the program?
I would appreciate you could give me an answer as soon as possible because I need it everyday at work.
Kind regards
Thanks :)
L
Thanks so much for sharing your file, Imran. Here's a link to the HTML5 output of your file. Would you mind testing that link and letting me know if the buttons work correctly for you?
Sorry you're running into trouble, Elena. You mentioned that you tested your file in Chrome and Internet Explorer. Was the file hosted on a web server or a learning management system (LMS) when you tested it?
Hi Alyssa,
Thanks for your help. I've reviewed it and unfortunately the buttons are still unclickable. On 1.7, I clicked the first 4 buttons, the next buttons doesn't respond.
On 1.9, clicked all the buttons, the they become unclickable once you try to click again. Sometime I have to click repetitively to get it work.
Ah, thanks for clarifying that! I'm now seeing the same thing you're seeing.
I'd like to have our support engineers weigh in on why this is happening, so I've opened a case on your behalf. Be on the lookout for an email from Support@Articulate.com.
This discussion is closed. You can start a new discussion or contact Articulate Support.