I have published an HTML5 Story which contains some Try Mode slides with right-clicks.
When going through the Story online, the right click commands are stating "Incorrect, Try Again". The Story does continue on despite trying all different clicks.
I'm looking at all the Triggers and it even says... "When the user right clicks"
Thanks for reaching out. Are you running into a similar issue?
I was able to take a look at David's support case and the solution shared was specific to his file set-up, which included deleting a layer and adding an additional trigger.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
3 Replies
Hi there David,
I saw the same error when I tested your file--so sorry that's happening!
I'm going to share this with our Support Engineers to get some further insight. They'll review your file and email you back soon.
Keep an eye out for an email from the team!
was there a resolution for this please?
Hi Denise,
Thanks for reaching out. Are you running into a similar issue?
I was able to take a look at David's support case and the solution shared was specific to his file set-up, which included deleting a layer and adding an additional trigger.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
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