I'm wondering if anyone is having issues with courses completing in their LMS and if so....any advice?
I have been using SL2 for a while now and have recently run into several courses that will not show as complete in our LMS. I am treating the non completed courses the same as the ones that complete with no issues. I publish to SCORM1.2, ask it to register as completed/incomplete and indicate it is complete at the last slide as there is no assessment.
Sorry to hear about the difficulties. I would suggest taking a look at this article here which outlines basic troubleshooting steps you can take. At the end of the article is a link to submit a case if you find you are still having difficulty after going through those steps. I would be more than happy to personally take a look at your issue so if you do submit a case, feel free to respond here with the case number.
Thanks. I will take a look and get back to you tomorrow. Just as an FYI, when you reply via email your signature winds up here in the forums so you may want to delete the signature in the above post.
4 Replies
Hi Sherrie.
Sorry to hear about the difficulties. I would suggest taking a look at this article here which outlines basic troubleshooting steps you can take. At the end of the article is a link to submit a case if you find you are still having difficulty after going through those steps. I would be more than happy to personally take a look at your issue so if you do submit a case, feel free to respond here with the case number.
Hi Justin,
Thanks so much for your offer to review my course.
This is the case number Your Articulate Case # 00763382
I look forward to finding out what went wrong.
Sherrie
Thanks. I will take a look and get back to you tomorrow. Just as an FYI, when you reply via email your signature winds up here in the forums so you may want to delete the signature in the above post.
Hi Sherrie! Just popping in to check and it looks like Justin was able to assist you :)
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