Storyline 2 Issue Getting Successful Completion on a Course that Has a Quiz on a Mobile Device

Feb 22, 2017

I just published a story with an imported power point and 10 quiz questions with a results slide. When I upload the scorm 1.2 compliant zip file to my LMS (Saba) I am able to take the course on a desktop or a mobile device, however the course status only changes to successful when on the desktop, but not when I complete on my iphone 6. Any suggestions? Is there another setting or option I need to select for the completion to process on my mobile phone?

I am able to receive a successful completion for a course on my mobile phone that does not have quiz questions or a results slide.

4 Replies
Alyssa Gomez

Hey Gina,

There isn't another setting you need to select to report completion when using a mobile device.  You may want to look at testing it in another environment such as SCORM Cloud, which is an industry standard for LMS testing. You can review the directions here to help you go through that testing. Try uploading the content there, and test from your phone. If it works as expected, then you can assume the issue is related to Saba and not the Storyline file. 

Let me know how it works out!

Gina Toscano

Thank you! I just went through this process and it seems that even though it processes a successful completion on a desktop or a mobile phone web browser, it doesn't through the LMS mobile app. Will open a ticket with them to see if they can address it. Thanks.

Gina Toscano, MS, PHR, SHRM-CP
Human Resources- Specialist, Training & Organizational Development
131 Mineola Boulevard, Suite 101
Mineola, NY 11501
Phone: 516-663-1706
Fax: 516-663-3135

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Gina Toscano

No worries. Thanks!

Gina Toscano, MS, PHR, SHRM-CP
Human Resources- Specialist, Training & Organizational Development

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