Help. I have a file I have been fighting with for several weeks. Today I finally got the whole thing to publish (92 slides) but when I open the published file, only 88 slides show up. I'm baffled. I am publishing for LMS. When I publish to Word, all 92 slides appear. I have worked day and night on this project and am up against a deadline. If anyone has any suggestions, please share!!
(And again, and as ALWAYS, I have the latest version and am using a local drive.)
I have. Their email response said it could take 2 or more days to get to me. I was hoping that someone here on this forum had encountered the problem--and had a suggestion.
All four have videos, but so do about 15 other slides that are showing up fine. The ones that were missing spanned consecutive slides. The module was a single scene with no lightbox slides, and there were no unassigned triggers.
I was able to get the module to publish all 92 slides by importing into a new project, so let's hope I got everything transferred over to the new file and it's good to go. The time I have spent on this single module, trying to get it to publish over the past 2 weeks, has put me far behind schedule for this and all my other clients, so I'm not a very happy camper with Articulate right now.
7 Replies
Hi Katie
if you can share the .story file that will help us help you :-)
I can't share a client's file on a public forum.
Hard to say what's happening without seeing it...perhaps you should log a ticket with support and get them to have a look at it.
I have. Their email response said it could take 2 or more days to get to me. I was hoping that someone here on this forum had encountered the problem--and had a suggestion.
All four have videos, but so do about 15 other slides that are showing up fine. The ones that were missing spanned consecutive slides. The module was a single scene with no lightbox slides, and there were no unassigned triggers.
I was able to get the module to publish all 92 slides by importing into a new project, so let's hope I got everything transferred over to the new file and it's good to go. The time I have spent on this single module, trying to get it to publish over the past 2 weeks, has put me far behind schedule for this and all my other clients, so I'm not a very happy camper with Articulate right now.
Importing into a new file would have been my next recommendation but looks like you're good to go.
This discussion is closed. You can start a new discussion or contact Articulate Support.