Storyline 2 - objects with 'fade out' animation do not work well when clicking replay button

Nov 07, 2014

Hi there!

There is an issue with 'fade in' and 'fade out' objects when clicking replay button.

In general - the issue appears when using 'fade out' animation. The objects that have 'fade out' effect stop working properly when clicking replay button OR clicking at any point of the progress bar.

Here is the example - http://edelivery.tmx-learning.com/sweetrush/Storyline2/story.html

Check this and you will see what I am talking about, there is an instruction.

Does someone else have this bug? Do you have workaround to fix it?

Thank you!

 

10 Replies
Emily Ruby

Thanks for sharing Andrey.

i was testing a file here on my end as well. I am able to re create the issue using any of the exit animations. I am going to report this to the QA team for review.

The only workaround I have found right now is to add an entrance animation to the initial text to Fade in at .10 duration.

 

Garrett Metz

Hi Emily,

This Fade OUT issue has been a problem in SL1 as well, on the iPad specifically. My company's QA team has found this exact issue on the iPad running Articulate Mobile Player (AMP), where the asset does not appear upon revisiting the slide, and yes we do have the "Reset to Initial" setting applied on all slides.

A short term solution until Articulate addresses this is to completely remove the Fade Out effect on your asset. This may not be as ideal visually, however the asset will function properly upon revisit this way.

We also have noticed that this happens on Storyline-based text for the most part, and have not been able to replicate when we fade out a graphic.

Since my company is required to produce seamless and bug-free eLearning to our clients, we as Articulate Storyline developers now know (until Articulate fixes this), that we are just to NOT fade out any assets, which is purely unacceptable.

We also hope that this is addressed in both SL1 and SL2, but will wait patiently, and not fade out any assets in any Storyline course moving forward.

 

This discussion is closed. You can start a new discussion or contact Articulate Support.