Storyline 2 - Play Media Triggers
Question on the play media trigger; is it supposed to stop all other media?
I have multiple slides with short videos, which loop. This is accomplished with a play media at timeline start, and play media when media complete triggers. However whenever either of these triggers fire the audio, which is placed on the timeline and not controlled by triggers, may or may not be stopped. It also seems to behave differently on different platforms, being much more likely to occur when viewing the html5 version of the course on an iPad. It can occur even in a desktop browser though, and is a consistent enough issue that I need to address it.
I would simply convert the videos to animated gifs, but storyline re-compresses them into an unusable state, no matter how high my image/video settings are. The course in question made it through QA roughly a year ago without any issues, so it seems that this issue is a recent occurrence.
I also have an issue where I cannot edit video (storyline crashes and even task manager cannot close it). I found several posts from many years ago about this issue, and found the documentation on repairing storyline. I've uninstalled, ran the clean tool, checked .NET settings, re-installed, the works, and the issue is still present. Running storyline 2 on windows 10.
So TL;DR my question is - How can I have looping videos sharing a timeline with audio, without the audio getting cut off when media play is called?