Storyline 2 - Problem with scoring using question banks

Hello everyone,

I have built a course that has an assessment with 2 question banks:
- One with 21 mandatory questions and another one with 29 random questions.

However I'm having a problem with the scoring when I reach the end of the assessment - even though I answer all the questions correctly I am not scoring 100%. After some testing I have realised that the problem potentially lies with the question bank that has the random questions, even though I have told Storyline to score my results by question and not by choice.

Any thoughts on what may be causing this scoring issue?

Thanks for you help.

6 Replies
Ankit S

Hi Patricia,

Need to check where the mistake is. I can fix that if you could please share the storyline file. Can you send on my email below or here. I can see and fix it for you.

If have any further questions, please do not hesitate to contact me.

Thank you and best regards.



Alyssa Gomez

Hi Patricia,

It's tough to nail down what could be causing the problem without seeing your file, but I can try and narrow it down. 

  • How many questions are included in one question draw?
  • When you select every correct answer, what score do you see on the results slide?

If you're able to share the file privately, that would be really helpful. You can send it my way right here!

Patrícia Nunes

Hi Alyssa,

Many thanks for your help.

So, in one draw we get 50 questions - 21 mandatory and 29 random (the random ones are from a bank with a total of 70 questions).

I have tested it several times and got to the conclusion that the mandatory questions are fine as I scored 100% on them. When I select every correct answer, including the randomised ones, the score varies between 95% and 98% on the results slide.

I believe that the problem might be lying with a couple of random questions (still testing to confirm this) but cannot identify them.

I will send you a file early next week so you can have a look at it.

Thank you :)