Hi, yes im using it in the same was as I used Storyline 1 but it doesn't like that file. Works fine on another file but find it strange that Wendy could publish ok?
Tried to reinstall running as admin but only gave the option of unistall?
Unistalled, rebooted, downloaded again but still issues on that file so not sure what to do next.
Will try again with other files tomorrow and see what happens...
Just adding my experience in case it's helpful to anyone else. I was having the same problem with the publish "hanging" at about 75% for Web html publish. I had just updated Storyline, so double-checked I was publishing locally; still no help.
Then I closed the program, reopened it and tried again, and all was well. (When in doubt, try the obvious, I guess!) :-)
11 Replies
Hi Louise
Issue 1 - took less than 60 secs --> here is the zipped word output - all content seems to be there
Issue 2 - took less than 2 mins to publish @25MB...I can load it into a dropbox account if you want but it is too big to load up here.
I'd look at both of these links for more info
Erratic behaviour SL2
https://www.articulate.com/support/storyline-2/unexpected-or-erratic-behavior-in-articulate-storyline-2
Repair SL2
https://www.articulate.com/support/storyline-2/how-to-repair-articulate-storyline-sl2
Cheers
Wendy
Thanks Wendy - I'll try and repair it first. If I have probs I'll pm you with my Dropbox account.
Thanks, Louise
Hello Louise,
Please make sure you are working locally with the file as described here.
Let us know if the repair Wendy suggested works or if you need more assistance.
Hi, yes im using it in the same was as I used Storyline 1 but it doesn't like that file. Works fine on another file but find it strange that Wendy could publish ok?
Tried to reinstall running as admin but only gave the option of unistall?
Unistalled, rebooted, downloaded again but still issues on that file so not sure what to do next.
Will try again with other files tomorrow and see what happens...
Sent using Boxer
Just adding my experience in case it's helpful to anyone else. I was having the same problem with the publish "hanging" at about 75% for Web html publish. I had just updated Storyline, so double-checked I was publishing locally; still no help.
Then I closed the program, reopened it and tried again, and all was well. (When in doubt, try the obvious, I guess!) :-)
Glad to hear that you were able to get back working again Leslie and thank you for popping in to share with everyone :)
I am getting this message when I try to publish. can anyone help?
" Unable to publish to Articulate Online"
" A problem occurred while publishing to articulate online. Click the more info button for troubleshooting info"
That wants me to check time zone and everything is ok there.
Hi Jewel and welcome to E-Learning Heroes :)
Sorry to hear that you've run into an issue with this, but we have seen this before.
Double check using the steps in this article and let us know if that clears it up for you.
Hi Leslie,
This is what I did:
1. Restarted my computer
2. Uninstalled Storyline 2
3. Reinstalled Storyline 2
4. Restarted my computer
5. Opened a new project, and imported slides from existing course.
6. Saved the new project.
7. Published it. And still got this error.
I am stumped. Is it the fonts that is causing it.
Hi there Indrani!
Thanks for working through this with us in your case. We'll keep an eye on it as it progresses, and you should hear back from Renson soon!
Thank you so much-Alyssa.
Your team is the best.
Best
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