Storyline 2 projects played in Chrome browser

Hello Doris,

Looks like you've heard all valid information.

We released an update because of the Google's new media policy.

The did roll back their release, but it's still coming. Check out our documentation here. 

So, update now vs update later may be a personal preference.

Thanks Leslie, 

Just to be clear, update later but before October 2018?

Hi Doris,

Yes, Chrome is going to release another update in October 2018 for the way they'd like to handle autoplay of media. Storyline has already been updated to account for these changes so you shouldn't have to do anything else come October! 

I have the latest version of Storyline 3 installed, but I'm still having problems with the audio playing in Chrome. If I run the output in Chrome from my local machine, a play button appears which resolves the problem. However, if I run the output from my website that links to the output on AWS, the audio doesn't start unless I click the audio button twice. Here is a link to the output on AWS:

http://grandrapids.s3.amazonaws.com/John_Lesson_02/story_html5.html

Hi Seth and welcome to E-Learning Heroes :)

Thanks for reaching out and letting us know what you are running into. 

When using the link you shared above, I had to click to get the audio to play as well.

What happens when you use this link to your course:

http://grandrapids.s3.amazonaws.com/John_Lesson_02/story.html

That link auto-plays as expected for me. We typically advise sharing the story.html file to allow Storyline to determine how to display the content.

Thanks! I did not know that I should link to story.html. When I did, it
solved the problem.

You made my day!

Seth Seppanen

So glad to hear that! If only they were all that easy ;)