Hi, I'm having trouble publishing to CD. The Launch_Story.exe file just pops up a blank window with a spinning loading wheel that runs indefinitely (the story.html file works just fine):
Any help would be appreciated!
I'm running SL 2 Update 9: 1605.1919 and Flash Player version 22.0.0.192
Does the project work if the project is published to a web server? Copy the output files to a web server and see if things work better. Javascript for example doesn't work locally (ala CD), for example, I believe
Hi, Alan -- Thanks for reaching out and sorry to hear of your troubles! As Brian mentioned, have you had a chance to check out the options presented here for Publishing and Sharing SL2 Content? At the bottom of the page, you will see a section that specifies publishing for CD as follows:
If you need to distribute your Storyline content offline, publish for CD.
After publishing, do any of the following to share it with others. (Tip: Double-click the Launch_Story.exefile in the published output to view the course.)
Burn the published output to a CD.
Burn the published output to a DVD.
Copy the published output to a USB drive.
Zip the published output and copy it to a network drive. (Learners must extract it before viewing.)
Zip the published output and email it to others. (Learners must extract it before viewing.)
Do you also have Internet Explorer installed? The CD published output creates the launch within Internet Explorer so if you don't have that installed it my account for the oddness.
The project works fine when running off of an LMS. And yup, I've got IE installed. It just seems as though, when you click on the launcher, it can't find any content to load. Although, when you click on the story.html file, that works fine.
Hi, Alan -- Thanks for your reply and sorry to hear that issues persist! At this point, I would recommend that you reach out to our Support Engineers for additional assistance via this form, and if you are able to share your ticket number, we will be sure to follow along!
I also wanted to double check what type of environment you're playing the CD output in? The .EXE file won't work within a Mac native environment for example - so you'd need to run it from the Windows side.
6 Replies
Does the project work if the project is published to a web server? Copy the output files to a web server and see if things work better. Javascript for example doesn't work locally (ala CD), for example, I believe
Hi, Alan -- Thanks for reaching out and sorry to hear of your troubles! As Brian mentioned, have you had a chance to check out the options presented here for Publishing and Sharing SL2 Content? At the bottom of the page, you will see a section that specifies publishing for CD as follows:
If you need to distribute your Storyline content offline, publish for CD.
After publishing, do any of the following to share it with others. (Tip: Double-click the Launch_Story.exefile in the published output to view the course.)
Hi Alan,
Do you also have Internet Explorer installed? The CD published output creates the launch within Internet Explorer so if you don't have that installed it my account for the oddness.
The project works fine when running off of an LMS. And yup, I've got IE installed. It just seems as though, when you click on the launcher, it can't find any content to load. Although, when you click on the story.html file, that works fine.
Hi, Alan -- Thanks for your reply and sorry to hear that issues persist! At this point, I would recommend that you reach out to our Support Engineers for additional assistance via this form, and if you are able to share your ticket number, we will be sure to follow along!
Hi Alan,
I also wanted to double check what type of environment you're playing the CD output in? The .EXE file won't work within a Mac native environment for example - so you'd need to run it from the Windows side.
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