Storyline 2 Slide Master placeholder timing problem

Sep 26, 2016

Hello, 

I noticed that when I drag a placeholder on the timeline of the slide master so that it starts after say 2 seconds, it won't translate to the slide in the slide view. It just places the placeholder at 0 seconds. Any advice on this? 

Lars

14 Replies
Alyssa Gomez

Thanks for checking in.  I'm sorry that you ran into this issue. We’ll continue to keep an eye on it to evaluate how many customers are impacted and what impact it has on courses. The number of customers and depth of impact are two of the elements that help us prioritize bugs and fixes.  

Here's some more detail about how we tackle bugs.  I'm really sorry that I can't say if this issue will be fixed, but you're in the right place to stay updated on this bug's progress. 

Ashley Terwilliger-Pollard

Hi Alice,

This discussion is quite a bit older, so I'd want to confirm you're seeing the same thing or figure out if you've run into a new issue. 

Can you let me know if you're using Storyline 2, Update 13 or another version of Storyline?

Also, the issue that was reported was that any timing elements added to slide master placeholders were not respected on the individual slides itself? Is that what you're seeing? Are you able to set the timing on the individual slide itself? 

Alice De Sousa

Hello,

I am currently using Storyline 2 Update 11.
I see the same issue reported : I format some elements to be animated in my Slide Master but when I go back to the individual slides where I applied my layout the items (in particular the placeholder text) are back to the beginning of the timeline as if all my formatting wasn't taken for account.

Don Hedges

Hi,

I'm running SL2, release 13.  The problem that I am currently having is that the overall slide master timing is not respected by he new slide when creating the course.  Example:  I need each quiz question slide's timeline to be 2 minutes.  I'm hiding the submit button when the timeline begins and then changing it's state to normal when the timeline ends.  I'm creating a government regulated course that requires this feature. I changed the quiz slide master so the timing there was 120 seconds but each quiz question slide defaults to 5 seconds. This requires me to change each slides timeline to 120 seconds. 

Is this related to the same bug?  Is there a fix for this?

Thanks and regards

Don Hedges

Katie Riggio

So sorry you hit a snag, Melissa!

  • Since this conversation is older, could you describe what's happening in your project?
  • What version of Storyline are you using? Click on the Help tab, then About Storyline.
  • Are you comfortable with sharing the .story file for testing? Simply use this private upload link.

We'll get you the most up-to-date guidance from there!

Melissa Suárez del Real

Hello Katie,

I'm currently using Storyline 3 (360).
The bug that I get is the following:
When there's a timing for an object (placeholder or other, I think) that is different to 0 seconds in my Master Slide AND there is an animation (like float or fade), the object will appear in the regular slides, but the timing won't be kept. It will show at 0 seconds.
So far the only solution I've found is to make the animations very long (3.5 seconds) but the visual effect is not quite the same.
I've checked many posts in the discussions and it seems to be a recurring bug (already 5 years ago!!!)

Also, some placeholders don't show up at all when I apply the layout. At least not until I create a new slide with the layout.

That's all I've got to share.

Hope it helps finding the problem.

Have a good day
Melissa SUÁREZ DEL REAL
E-learning Designer