I've had multiple issues with this application, but none as irritating as slow response when dragging images around on the screen, or placing text boxes and even worse audio syncing not beginning for nearly 30 seconds. My CPU has 8G RAM and my processor speed is 2.7 GHz. The file is only 40 megs.
Just posting this for you or anyone else searching for this issue. I had the same problem on a i7 laptop with 16GB of RAM and a high-performance ATI graphics card. I unknowing fixed the problem when I recently updated my graphics card drivers.
I think there must have been driver optimisation issue with older drivers. Not a guaranteed fix, but it worked for me.
Thanks Nabil and although this thread may be older your solution here may be likely to assist other users as well. If you want to ensure that Gareth sees the post here, you may want to message him directly using the "contact me" button on his profile.
3 Replies
Hi Gareth,
It looks like you've already confirmed meeting the minimum system requirements here and next I'd want to confirm that you were working locally. If slow behavior persists across all your Storyline files, I'd look next at conducting the repair of Storyline detailed here.
Hi Gareth,
Just posting this for you or anyone else searching for this issue. I had the same problem on a i7 laptop with 16GB of RAM and a high-performance ATI graphics card. I unknowing fixed the problem when I recently updated my graphics card drivers.
I think there must have been driver optimisation issue with older drivers. Not a guaranteed fix, but it worked for me.
- Nabil
Thanks Nabil and although this thread may be older your solution here may be likely to assist other users as well. If you want to ensure that Gareth sees the post here, you may want to message him directly using the "contact me" button on his profile.
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