Storyline 2 timeframe audio replay is frustratingly slow to respond

Jul 03, 2015

Hi everyone,

I recently jumped over to Storyline 2 from Captivate but have hit an issue that is severely slowing down my productivity.  I created a course and added professional narration (mp4) to the slides.  When I go to align the audio to the timeframe the response times are so slow it is painful.  For example, each time I hit play it takes around 5 seconds to start and when you are pausing re-aligning and hitting play constantly to perfect timing you slowly lose the will to carry on.

I am running Storyline2 from a local disk (SSD), I have 16GB machine with plenty of spare CPU and memory.

I read one article that said this issue is due to the replay having to render the slide each time I press play but audio replay is almost seamless in Captivate, so i believe I am either doing something wrong or Storyline 2 just under performs.  Does anyone out there have issues with this?  Thank you...

25 Replies
Crystal Horn

Thank you, John, for adding your voice.  

Can you let me know of an example slide setup where you're seeing such a significant lag?  I'm asking about what's on the timeline, and what other media and animation effects you have.  I notice a lag in SL360 of about 5 seconds the first time the audio loads, but subsequently my lag is only 1-2 seconds.  It's still downtime, and I acknowledge that pain.

I know that we’ve had this issue on our radar for awhile.  We continue to share all of your feedback to our QA team, and we’ll post any updates here in this discussion.

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