Storyline 2 Translations export format loss
Oct 23, 2014
We have a big Storyline 2 project that needs to be translated in a number of different languages. Since we did this many times without much problems in Storyline 1, we expected no problems with Storyline 2.
However, after getting our translations back from the translation company and importing them into our project, we discovered that exporting to a Word document removes some of the formatting on the text. The Bold and Italic formatting is removed, but Underlined text works. The formatting of the bullets in lists is also reset to default.
Is there anyone experiencing the same problems? This is costing us a lot of time, money and sanity, since we now have to update each and every text item to contain the correct formatting.
We ran some tests and in every single project the Bold and Italic formatting gets lost during an export. When we apply the formatting in the Word document, the import is correct, so it is clearly an exporting issue. Is this a bug?
8 Replies
Hi Gaetan,
Can you confirm that you're working with local project files for your .story file and your translation document?
Hello Gaetan!
I was able to reproduce this issue. I will be reporting this to the QA team for review. I cannot offer a timeframe of when it will be fixed, but I will check back here with any updates.
I can confirm that all files used are stored locally. Thanks!
Thank you Gaetan!
I can post back here with any updates I get from QA.
Thanks Gaetan - and as Emily mentioned she shared this with our QA Team for additional review, so once there is additional information to share she'll post that here.
Any update on this?
Hi Gaetan,
We don't yet have any additional information to share. Once information is available we'll post an update here for you and anyone else following along.
Hi Gaetan!
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
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