I have converted a lesson under development from Storyline to Storyline 2. I have numerous slides with varying numbers of layers; some configured to Hide other layers and the Base Layer and some designed to build the presentation - layer over layer. Regardless of the property setting on the sub-layers the base layer shows through.
I have tried - hiding everything on the sub-layer to ensure it was not hidden some how
Changed the properties - review and change them back
adding a new layer instead of a copy
activating and deactivating Base Layer objects via the sub-layer timeline.
Hi Mark, I had the same issue and it seemed to open on other people's pc's, just not mine. I hope you get it sorted out. I had to redo mine. Let me know if you get it fixed.
Well, I have completed the entire list and nothing has changed. I had submitted a help request to the Articulate Tech support and have not heard back at this time. I will attach one of the slides here.
Hi Mark, I had the same issue and it seemed to open on other people's pc's, just not mine. I hope you get it sorted out. I had to redo mine. Let me know if you get it fixed.
I did Publish to my local drive and then transfer to another PC - result was the same. I hate the idea of having to start over because that is weeks of work.
Just to complete the story - Articulate support came to the conclusion that the main problem was in the Company Theme we had created. While the project currently has eight scenes (all utilizing the same theme), and only this one was having problems ; to say I was a bit skeptical would be an understatement. However, I rebuilt the theme from scratch and applied it to slide individually (for testing) - it fixed everyone of them so far.
" It's possible that this could be a case of a corrupt Theme or Slide Master. We've had several cases in the past where this is determined as the culprit.
At this point, I suggest you either recreate your Slide Master or apply a different theme and see if it cures the issue."
11 Replies
Hello Mark!
I want to confirm that you are working locally as described here. Also you may want to follow the steps listed here.
You could also share a slide or two of the file here if you would like us to take a look.
Hi Mark, I had the same issue and it seemed to open on other people's pc's, just not mine. I hope you get it sorted out. I had to redo mine. Let me know if you get it fixed.
All - Thanks for responding. I am working on the C:/ on a Windows 7 64 bit machine.
Will complete the re-install steps as directed and post results
Well, I have completed the entire list and nothing has changed. I had submitted a help request to the Articulate Tech support and have not heard back at this time. I will attach one of the slides here.
One thing I keep getting is that the layer "AFT PDP" controls keep un-selecting Hide objects on the base layer.
Hello Mark!
I do see that you have a case opened with support. I will follow along with that case 00454803 for reference.
I did Publish to my local drive and then transfer to another PC - result was the same. I hate the idea of having to start over because that is weeks of work.
Just to complete the story - Articulate support came to the conclusion that the main problem was in the Company Theme we had created. While the project currently has eight scenes (all utilizing the same theme), and only this one was having problems ; to say I was a bit skeptical would be an understatement. However, I rebuilt the theme from scratch and applied it to slide individually (for testing) - it fixed everyone of them so far.
Thanks for the help
Thanks for the update Mark! Glad you got this to work for you now!
Final answer from tech support
" It's possible that this could be a case of a corrupt Theme or Slide Master. We've had several cases in the past where this is determined as the culprit.
At this point, I suggest you either recreate your Slide Master or apply a different theme and see if it cures the issue."
This appears to the case - thanks again
Thanks for sharing that latest update Mark!
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