Storyline 2 update 10

Hi,

I was working with my SL file when suddenly while saving it showed corrupt data, can't save. I immediately opened a new file and tried importing the slides into the new file, but all the scenes appeared blank. I then tried to copy scene by scene into the new file but that too ended with Storyline crashing.

Please let me know what can be done.

Note: My SL file has only text and images. 

Thanks

Sajna

3 Replies
Ali Goulet

Hi Sajna,

I'm really sorry to hear about your Storyline project file. However, there may still be a working version of your project in your temp files. Here's how to check:

1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
 
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
 
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
 
4) Double-click the file to open it in Storyline.
 
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.