Storyline 2 update
Could you tell me if updating all courses to Storyline 360 (we switched a few months ago) would fix this issue:
We’ve released an important update for Storyline 2 that we thought you’d want to know about.
Recently, some commonly used browsers, including Chrome and Safari, started blocking autoplay of audio and video content on websites. Chrome has temporarily rolled back this change for audio, but it will be made permanent in October. These changes impact audio and video in e-learning courses created in Storyline.
With the latest Storyline 2 update, learners using Chrome 66+ or Safari 11 will see a play button when they launch or resume a course with a video on the first slide. Videos on other slides should autoplay as expected.
You’ll need to install the latest update and republish your courses to ensure that learners can play video content across browsers. Please let us know if you have any questions.
Thank you so much!