I tried looking through your documentation online but didn't have much success. I am looking to upgrade to Storyline 2 very soon but I have a client that needs Storyline 1 build files at project delivery. If I were to upgrade my license, will my license key work for only Storyline 2 or may it be used for Storyline 1 as well? Would I need 2 separate license keys?
When you purchase Storyline 2, you will be given a new license for this product. You can run both Storyline 1 and Storyline 2 at the same time on your machine.
Please note that any files created or edited in Storyline 2 will no longer be able to be opened in Storyline 1 as it is not backwards compatible.
Thanks for the reply Emily. So by purchasing an upgrade, I'll have two licenses. One for Storyline 1 and one for Storyline 2. Is that right? If I needed to download Storyline 1 for an emergency, where would I get that? Is there a difference between upgrading or getting a new license?
Purchasing Storyline 2 is a new piece of software, so you will get a new license specific for your purchase. You would not need to uninstall Storyline 1 on your machine, both can run together, so you can just re open it if needed.
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Hello Joseph!
When you purchase Storyline 2, you will be given a new license for this product. You can run both Storyline 1 and Storyline 2 at the same time on your machine.
Please note that any files created or edited in Storyline 2 will no longer be able to be opened in Storyline 1 as it is not backwards compatible.
Thanks for the reply Emily. So by purchasing an upgrade, I'll have two licenses. One for Storyline 1 and one for Storyline 2. Is that right? If I needed to download Storyline 1 for an emergency, where would I get that? Is there a difference between upgrading or getting a new license?
Hi Joseph!
Purchasing Storyline 2 is a new piece of software, so you will get a new license specific for your purchase. You would not need to uninstall Storyline 1 on your machine, both can run together, so you can just re open it if needed.
As far as getting Updates, for bug fixes and such, you can find Storyline 1 here, which is direct from our support page for Storyline 1.
That sums it up and was very helpful. Thank you very much!
No problem Joseph, glad to help.
You can always reach our to the sales team with any additional questions.
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