Has anyone else run into this. When i try to close Storyline 2, the software freezes and I have to use task manager to stop it from running to actually close it. Just wanted to see if this is happening to anyone else.
Personally, I have found it doesn't happen when you have not saved before exiting (i.e. there's a * next to your project name). So to get around the proposed solutions (none of which worked in my case) I first save the project, then move something around, then try to exit and hit "Don't Save" when asked if I want to save the project before exiting.
Hi Aledandros, glad to know i'm not alone. Yes, i notice it doesn't happen if i have not saved the file, but once i save the file then i have to. I'll try the repair and see what happens.
I saw over here that you were still having difficulty with this. Let me know if you need more help, as I'm happy to connect you with our Support team too.
4 Replies
You're not alone in this. See https://community.articulate.com/discussions/articulate-storyline/not-able-to-close-articulate-storyline-2 for more of the same massive memory leak.
Personally, I have found it doesn't happen when you have not saved before exiting (i.e. there's a * next to your project name). So to get around the proposed solutions (none of which worked in my case) I first save the project, then move something around, then try to exit and hit "Don't Save" when asked if I want to save the project before exiting.
Hope it helps,
Alex
Hi Aledandros, glad to know i'm not alone. Yes, i notice it doesn't happen if i have not saved the file, but once i save the file then i have to. I'll try the repair and see what happens.
Well that didn't fix it for me. Still happening. I'll write into that other thread and see if there is anything else
Hi Adam,
I saw over here that you were still having difficulty with this. Let me know if you need more help, as I'm happy to connect you with our Support team too.
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