Storyline 3 CD-ROM based test (Download button doesn't enable retrieval of Certificate)

Dec 22, 2017

Hi everyone,

I have created a test for my organization that generates a dynamic pdf certificate based on Ryan Lowry's example (see  

In short, when I generate the output for either LMS or Web and test it locally or on the remote server, everything works just fine. The "Download Your Certificate" button on the Articulate slide opens a popup that enables one to download the dynamic pdf certificate.  However, when I generate a CD-ROM version of the test the "Download Your Certificate" button never outputs the dynamic pdf certificate.

Any ideas as to why this is happening just with the CD-ROM version?

Many thanks,




4 Replies
Ted Green

Dear Alyssa,

I am not using the default "Print Result " button but rather a trigger with Javascript.  

The version of Storyline I am using is 3.

I have attached a working example. If you output to CD-ROM,  you will see that the Download button does not work, however, for Web and LMS the problem does not exist.

What I am doing as a workaround solution is to create a CD-ROM running  a portable web server with the web version of my test.

Many thanks for any help you can provide.

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