Storyline 3 CD-ROM based test (Download button doesn't enable retrieval of Certificate)
I have created a test for my organization that generates a dynamic pdf certificate based on Ryan Lowry's example (see https://community.articulate.com/discussions/articulate-storyline/storyline-2-example-generating-a-pdf-certificate-for-users-who-successfully-complete-a-quiz-html5).
In short, when I generate the output for either LMS or Web and test it locally or on the remote server, everything works just fine. The "Download Your Certificate" button on the Articulate slide opens a popup that enables one to download the dynamic pdf certificate. However, when I generate a CD-ROM version of the test the "Download Your Certificate" button never outputs the dynamic pdf certificate.
Any ideas as to why this is happening just with the CD-ROM version?