Storyline 3: Closed Captions omit characters when viewed on different device

Hello Storyline Experts!

I am using Storyline 3 version 3.3.15007 and seeing discrepancies in how closed captions are displayed on different devices- both in preview and when the project is published.

Several characters (mostly t's and f's) are not visible when viewed on a mobile device. I've attached a screenshot of the preview of the same slide to show the differences. 

Any advice would be appreciated! 



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