I am using Storyline 3 version 3.3.15007 and seeing discrepancies in how closed captions are displayed on different devices- both in preview and when the project is published.
Several characters (mostly t's and f's) are not visible when viewed on a mobile device. I've attached a screenshot of the preview of the same slide to show the differences.
I'd also look at updating to the newest build of Storyline 3, build 3.6.18134.0. This article has some methods to help resolve the missing letters as well.
2 Replies
Hi, you might want to check out this thread: https://community.articulate.com/discussions/articulate-storyline/letters-t-and-f-going-missing-in-storyline-360-for-small-population-of-users there are some issue with font types in some browers and other general issues.
Hi J,
I'd also look at updating to the newest build of Storyline 3, build 3.6.18134.0. This article has some methods to help resolve the missing letters as well.
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