Storyline is poor at memory management. I save, and exit completely out of SL every hour. I use that time to get up and walk around the desk, which is good for me, and when I return and restart Sl it usually doesn't crash within the next hour.
Hi Adriana. I've opened a case for you with our support team. I hope we can make using Storyline 3 a better experience for you!
If this is happening with one file in particular, please use the upload link in the confirmation email you'll receive to share that file with us. We'll delete it after troubleshooting.
I am also experiencing crash issue today - SL3 module takes forever to open and when does open and I save I get messg "not enough room on the disk!!!!" then it crashes.
It looks like you've shared a copy of your published output - are you seeing the crash with that? If you're seeing a persistent crash, our Support Team can help you pull error logs and get to the bottom of it.
I'll start a case for you so and they'll be in touch!
I'm experiencing the same thing. SL3 keeps crashing out of nowhere. It doesn't seem tied to a specific function or task, on the surface, it's just random. Also, although it's supposed to auto-save every 10 minutes, when I open SL3 again after it crashes, I'm not prompted that the version I'm looking at is an auto-saved version. I lose everything and have to revert to my previous save (not the auto-save).
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Storyline is poor at memory management. I save, and exit completely out of SL every hour. I use that time to get up and walk around the desk, which is good for me, and when I return and restart Sl it usually doesn't crash within the next hour.
Hi Adriana. I've opened a case for you with our support team. I hope we can make using Storyline 3 a better experience for you!
If this is happening with one file in particular, please use the upload link in the confirmation email you'll receive to share that file with us. We'll delete it after troubleshooting.
I am also experiencing crash issue today - SL3 module takes forever to open and when does open and I save I get messg "not enough room on the disk!!!!" then it crashes.
Hi Gillian,
It looks like you've shared a copy of your published output - are you seeing the crash with that? If you're seeing a persistent crash, our Support Team can help you pull error logs and get to the bottom of it.
I'll start a case for you so and they'll be in touch!
I'm experiencing the same thing. SL3 keeps crashing out of nowhere. It doesn't seem tied to a specific function or task, on the surface, it's just random. Also, although it's supposed to auto-save every 10 minutes, when I open SL3 again after it crashes, I'm not prompted that the version I'm looking at is an auto-saved version. I lose everything and have to revert to my previous save (not the auto-save).
Hi Brian,
Thanks for reaching out and letting us know that you're running into an issue with Storyline 3 as well.
Curious if the issue happens in any course you are working on or just this particular one?
If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.
If it's happening in any/all files, you should conduct a repair of your software.
This discussion is closed. You can start a new discussion or contact Articulate Support.