storyline 3 crashing

May 15, 2019

Countless times my storyline 3 has crashed, making me lose large projects that I've worked on all day. Can anyone tell me why this is happening?

6 Replies
Brian Kurkjian

I'm experiencing the same thing. SL3 keeps crashing out of nowhere. It doesn't seem tied to a specific function or task, on the surface, it's just random. Also, although it's supposed to auto-save every 10 minutes, when I open SL3 again after it crashes, I'm not prompted that the version I'm looking at is an auto-saved version. I lose everything and have to revert to my previous save (not the auto-save).

Leslie McKerchie

Hi Brian,

Thanks for reaching out and letting us know that you're running into an issue with Storyline 3 as well.

Curious if the issue happens in any course you are working on or just this particular one?

If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.

If it's happening in any/all files, you should conduct a repair of your software.

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