One of our Storyline 3 files seems to have been corrupted, as none of our PCs could open the File. We are not sure why that is. We didn't use the File for about a week. After that we wanted to edit it and weren't able to open the file.
Is anybody experiencing similar issues?
I added the Error message down below:
it translates to something like: "The file is not available oder damaged. Maybe it was created in an older version of Articulate Storyline" (which it wasn't)
I am sorry to hear about your Storyline file! I am happy to help here!
Since importing those slides into another file didn't work, there may be a working version of your project in your temp files. Could I have you try the following to see if this helps:
Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
Change the file extension of the copy on your desktop from *.tmp to *.story.
Double-click the file to open it in Storyline.
Give that a try and please let me know how that works out!
3 Replies
tried importing the slides to another file; got the attached error message
Hey Maximillian,
I am sorry to hear about your Storyline file! I am happy to help here!
Since importing those slides into another file didn't work, there may be a working version of your project in your temp files. Could I have you try the following to see if this helps:
Give that a try and please let me know how that works out!
That actually worked! Not on my computer though, but on a colleague's computer who also worked with the file! Thanks a lot!
This discussion is closed. You can start a new discussion or contact Articulate Support.