Storyline 3/HTML5 viewing in Firefox vs Chrome
Oct 11, 2017
Hell All,
I did a Storyline 3 project (in French) and Published it in HTML5 and viewing it in Chrome - the Triggers and functioning GREAT ! but viewing it in Firefox :-(
The triggers don't work in Firefox (56.0.1). I've done other projects over the past few days in Stroryline 3 and Published in HTML5 and they work great in the same Firefox. What is particular in this one is that I use the command "Object dragged over"...
Is it possible that Firefox does not recognize all HTML5 codes that Storyline 3 uses ?
I attached the Zip with the exported files.
Thanks in advance
Pierre-Andre
7 Replies
Hi Pierre-Andre,
Thanks for sharing your published file! I hosted it on Tempshare and tested in both Firefox and Chrome to compare. I definitely see that the "drag over" triggers aren't working in Firefox, and I'm curious to have a closer look at your file.
Would you mind sharing the original (unpublished) version with me in a new thread comment or privately through this form?
Sure, here it is.
Pierre-Andre Ouellet
CFED
Tel. (Sans frais) 1-866-774-5333 ext. 7282
paouellet@cfed.ca
Hi Pierre-Andre,
It looks like you may have replied via email, and your attachment didn't come through.
Instead, click here to open the forum thread. Then, use the Add Attachment button. Thanks!
Hi
Here's the file.
Thanks, Pierre-Andre. I had a look inside your file, and I'm not seeing anything that should be causing this issue. I'd like to enlist the help of our Support Engineers to have a closer look, so I sent your file along to the team. You'll hear back from them via email shortly!
Thanks for your help. I did receive an email.... Thanks again
Hi Pierre-Andre,
It looks like Eloisa has logged this problem as a software bug. She found that in HTML5, drag-and-drop triggers do not work in Firefox when the objects involved in the trigger are overlapping.
I'm really sorry this is causing you headaches, and we'll let you know as soon as we get an update on this bug from the team.
This discussion is closed. You can start a new discussion or contact Articulate Support.