We recommend doing a repair of Storyline 3 to make sure that you have a healthy and properly running instance of the application installed. Follow the steps in this article to do the repair:
Note that you may need assistance from an IT administrator to perform some of the steps. If the issue persists, open a case with our support team here for additional assistance.
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Hi Cheryl,
Sorry to hear that you ran into this issue.
We recommend doing a repair of Storyline 3 to make sure that you have a healthy and properly running instance of the application installed. Follow the steps in this article to do the repair:
Note that you may need assistance from an IT administrator to perform some of the steps. If the issue persists, open a case with our support team here for additional assistance.