Has anyone else upgraded to this new version and finding that when they preview a new project, the font on the slides is all blurry and hard to make out? After publishing the course, this does not happen and the font is crystal clear and sharp. However Preview mode while in storyline 3, does appear very different. Any help?
Yes! I was just about to post the same thing! I recently upgraded to SL360 and when I upgraded my project from SL2 to SL360 the font is blurry, but works fine after I publish. It's driving me a bit crazy because I am constantly previewing my project during development.
Sorry for the blurriness you've encountered! Do you know if your Windows is set to scale above 100%? I know we've seen a few examples of that causing blurriness while previewing - but luckily as you noted it's just in preview.
We do have the issue reported to our team - so I can keep you posted here with any updates!
Mine is set to scale to 100% as well. Quick fix for me was to start a new SL360 project and import my SL2 slides. That removed the blurriness during preview.
If you're using 100%, I'd love to take a look and see if there is something else happening with your course. The Windows setting of 100% should cause things to look normal and not blurry.
Sorry to hear that you and your teammate are at this roadblock as well. You're in the right place, and we'll keep this discussion updated with any changes to the scaling behavior for Storyline.
While we continue to investigate this behavior, our Support Engineers are happy to test different combinations with you if you'd like! Feel free to start a conversation with them here.
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Yes! I was just about to post the same thing! I recently upgraded to SL360 and when I upgraded my project from SL2 to SL360 the font is blurry, but works fine after I publish. It's driving me a bit crazy because I am constantly previewing my project during development.
Hi Megan and Dean,
Sorry for the blurriness you've encountered! Do you know if your Windows is set to scale above 100%? I know we've seen a few examples of that causing blurriness while previewing - but luckily as you noted it's just in preview.
We do have the issue reported to our team - so I can keep you posted here with any updates!
Hi Ashley Terwilliger,
Yes my windows screen scale is set to 100% - I would appreciate any form of update when you have one. Many thanks
Mine is set to scale to 100% as well. Quick fix for me was to start a new SL360 project and import my SL2 slides. That removed the blurriness during preview.
Hi Dean,
If you're using 100%, I'd love to take a look and see if there is something else happening with your course. The Windows setting of 100% should cause things to look normal and not blurry.
Perhaps you could also try Megan's suggestion?
Hi Megan,
The problem still exists. Both my coworker and I had this issue. Hope this can be solved.
Welcome, Yang!
Sorry to hear that you and your teammate are at this roadblock as well. You're in the right place, and we'll keep this discussion updated with any changes to the scaling behavior for Storyline.
While we continue to investigate this behavior, our Support Engineers are happy to test different combinations with you if you'd like! Feel free to start a conversation with them here.
This discussion is closed. You can start a new discussion or contact Articulate Support.