Storyline 3 problem text box import translation

Sep 24, 2018

Hi,

I've placed some text in a storyline file with 2 different colors (First line white color, second line yellow color).When i used a shift+enter between the 2 lines and i export for translation.  In the word file everything works fine.  When i do an import of the file.  The first letter of the second line has a white color instead of the yellow color.  Is this a bug or may we nog use shift+enter in a text-box?

 

3 Replies
Katie Riggio

Thanks for joining the community, Bart! 

I'd love to lend a hand! I'm not finding any similar reports, and I'm unable to recreate the issue in my testing. I'll need your help, so we can nail down the culprit of this head-scratcher:

  • What version of Storyline 3 are you using?  To check, click the Help tab, then click About Storyline
  • Can I confirm you're working locally
  • Could you share your .story file with us so we can try to replicate the incorrect color you're seeing? We'll export and import it, and let you know what we find!

Looking forward to helping!

Leslie McKerchie

Hey Bart,

Thanks for sharing your current version.

We've had a couple of updates since then, and we are currently on Build 3.5.16548.0 which you can read about and download the update here.

If you're still running into an issue on the latest version, please share your .story file so that we can take a look. If you cannot share it here in the forums, you are welcome to share here privately.

This discussion is closed. You can start a new discussion or contact Articulate Support.