Storyline 3: Responsive Player - how can it be turned off?

Jul 23, 2018

Can you explain how I can de-activate the Responsive Design Player for mobile in Storyline 3? I do not wish to change to Storyline 360. I have existing courses using quizzes that do not allow the last question to be submitted when used on Apple products and this results in a black error screen with three white dots on it when the user swipes to the left.

1 Reply
Alyssa Gomez

Hi Lorraine!

Really sorry for the trouble you're running into, Lorraine! While there isn't a way to disable the responsive player on mobile devices, we want to ensure that your content works well in every environment. 

Would you mind sharing your unpublished Storyline file with our team? I'd like to have our Support Engineers investigate this further. You can click here to send your file our way -- thanks!

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