10 Replies
Knut Jackowski

Most likely it is only the file association for the extension ".story" that is still set for Storyline 2, the file itself is really a Storyline 3 file as you would expect. This is not a Storyline, but a Windows thing. You can find a thorough walk through to change the file association for many versions of Windows in this article: https://www.lifewire.com/how-to-change-file-associations-in-windows-2624477

Talia  Taylor

I just freaked out as I created an Articulate 2 file and it is being saved as a .story file. This is fine for me, but not for my peers who do not have access to storyline. Can you help explain what may be going wrong? Also, I'd appreciate if my files that were designed in Articulate 2 be opened in that program as opposed to Storyline prompting me to upgrade the file and open it in storyline. Working in this app is not ideal for my team as we have not (yet) upgraded. 

Ashley Terwilliger-Pollard

Hi Talia,

No need to freak out, the .story file is the file type for Storyline! If you need to share with colleagues they'll need to have Storyline 2, 3 or Storyline 360 to open the .story file. You could also share with them a copy of your published output if they don't have access to Storyline. 

You may see the icon appear differently than how you authored, as the icon will default to the latest version you've installed and that's also how Storyline will try to open the file. Not to worry - open the version of Storyline you're using and choose to navigate to a file from there to open it. Keep in mind, files created in Storyline 3 or 360 can't be opened in Storyline 2. 

Talia  Taylor

Perhaps I misstated my question:

My content was authored in Articulate 2, and it defaults to an opening to Storyline360. This is very problematic because no one on my team has 360. Yes, I understand I can share a published link, but the request is to share the articulate 2 files just in case someone needs to make revisions while I am absent.


Ashley Terwilliger-Pollard

Hi Talia,

Do you have Storyline 360 installed on your computer as well? If so, it's likely the most recent version of Storyline that you've installed and all .story files will attempt to open with the latest install (not version). Not to worry - anytime a SL2 file is opened in a newer version and you choose to upgrade it, we'll make a copy of your SL2 as a back up:

Storyline 360 creates a backup copy of your original project file.

You'll see in the image above, they both use the SL360 icon, but the one labeled SL1Backup can still be opened in SL1 (or even SL2). This is described a bit further here. 

So when you send a file to your colleague, check first that you can open it in Storyline 2. If you know you upgraded it, look to ensure the file name has SL2 backup. 

Ron Myers

Yes we build content for customers and then provide them with the source files. In this case, my content developer mistakenly created content in 360, but the client required Storyline 2.

Now because there is no backward compatibility on even the most basic Storyline elements, the course will likely need to be rebuilt from scratch.

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