I have the following problem with Storyline 3. Last Saturday I installed the trial version in my surface pro. I changed the screen settings and it was working. The problem is that when I tried to access it again on Monday (just 3 days after the installation) I got the message that the free trial has expired. I had it in my machine for 3-4 days only. I understand that the free trial period is 1 month. Any advice? I uninstalled it from surface pro. Is there any way to install it again and try it in my laptop?
Sounds good Vassiliki, the laptop should work seamlessly! I saw Brandy was able to hook you up with a trial extension, so let us know if you need anything else!
4 Replies
Hi Vassiliki,
Sorry that you ran into that odd behavior! I'll open up a Support case for you so that we can take a look at your history and extend the trial.
Keep an eye out for an email from Support@articulate.com!
Many thanks.
Looking forward to continue the trial. I installed Storyline 3 from the surface and I intend to install it to my laptop.
Best,
Vassiliki
Sounds good Vassiliki, the laptop should work seamlessly! I saw Brandy was able to hook you up with a trial extension, so let us know if you need anything else!
Many many thanks.
I got all the information needed.
Best,
Vassiliki
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