I published a course with storyline 3 update 1.3.112115.0 . When I listen the course in Ipad (IOS 10.3.3) in any browser (safari or chrome) the audio only is listened with headset.
any course or just a single slide with any audio are the same. the problem is the same.
Thanks for including the link to your published course. A few folks from my team tested the link on iPad iOS 10.3.3, and we all could hear audio on both Safari and Chrome without a headset.
Strange that you can hear audio from the same course published with Storyline 360. Have you had other testers report the same problem? Have you tried toggling the audio switch on the iPad to see if that makes a difference?
3 Replies
Hi Christian,
Thanks for including the link to your published course. A few folks from my team tested the link on iPad iOS 10.3.3, and we all could hear audio on both Safari and Chrome without a headset.
Strange that you can hear audio from the same course published with Storyline 360. Have you had other testers report the same problem? Have you tried toggling the audio switch on the iPad to see if that makes a difference?
I found this:
https://support-splashtoppersonal.splashtop.com/hc/en-us/articles/230005887-Why-isn-t-there-any-sound-being-streamed-to-my-iPad-
I tried and now it is ok. But still it is weird that in story3 I had to do this change BUT in story360 works always.
Glad you got it sorted out, Cristian! Thanks for linking the article you found, as well.
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