Storyline 3 - Update 3 Released Today

Hey Jenn, this was reported and corrected in Update 3. Did you update to the latest version as shared in this thread and re-tested your project?

If you need us to take a look at anything, please share your .story file.

Sorry for the very inelegant example (I had to remove all proprietary information).  This is actually AFTER this update.  Preview and HTML5 work fine, but Flash, and IE11 (which my work uses primarily) do not.

Hey Jenn,

Sorry that you ran into another issue with this. I was able to replicate the behavior with the file you shared.

I do see that something similar was previously reported as well directly related to the Flash output.

Curious how this link works for you.

I changed the publish format and the link above works well for me in IE11 now.

HTML5 output works fine, the overall file just can't be published in HTML5 yet, it utilizes a lot of animations that don't render properly in IE11 and some complex number variables that I haven't been able to get operating in HTML5 yet, so at this point I can't publish it in that format. (Hoping soon my work will switch internet browsers to Chrome where almost all of that is a non-issue).  I'll keep it in Storyline 2 for now, hopefully a fix will be implemented soon :)

Gotcha. Thanks for clarifying.

I've added this thread to the report so that we can update you here when we can.

I just updated today, and now having trouble with a drag and drop interaction that has worked fine for months. I originally created it in Storyline 2, but imported it into Storyline 360 a few weeks ago. It worked fine until this morning after I did the upgrade. I noticed your message says you fixed some issues with drag-and-drop, so I wondered if that could have affected things.

Hi Amanda, 

The issue you ran into when slide layer wouldn't show in HTML5 output when base layer objects were hidden is fixed in today's update of Articulate 360. 

Please open your Articulate 360 desktop app and click the Update button to install it. If you don't see an Update button yet, sign out of the desktop app, then sign back in to force the new update to appear.

Hi Patty,

Update 15 of Storyline 360 released last week caused a few issues with Drag and drops to resurface, but as I just shared with Amanda there is a new update today that in addition to the issue with layers, it also fixed an issue where drag items with states didn't work properly in HTML5 drag-and-drop interactions.

Let me know if that helps! 

Yet STILL there is no update for StoryLine 3 to fix the bugs that the March 6th Update introduced ?

Particularly the one detailed on the "Module not working properly in IIS web server" string. Apparently this has been fixed for SL360, but not for SL3.

I'm sure that is what the title of this string is all about ...

Hi, are you aware of an issue that changes text box format when a story is published?

As an example, a text box will change from a rectangle to a singular line text box where the text is then carried on outside of the slide. This is then visible in the in published version as well as the story file.

Hi Nikki, 

Is it a text entry or a standard text box where you've already added content? 

Can you share a copy of your .story file for us to take a look at?

I have uninstalled and reinstalled.. Any time I make edits to more than one slide SL3 crashes. Any ideas? thx! 

Oh no Susan! Sorry to hear this is giving you such a tough time. Is it just this particular course or any file that you work on?

I see that you've reached out to our support team as well, so I'm gonna add a note about the troubleshooting you've completed and be sure to respond, so we can continue to help you out in your case.

Hi Ashley,

It is a standard text box. Slide 1.4 on the attached story is an example of where the text box has extended outside the slide. It changed when i published the file. Even in story view it doesn't look like it extends but when you open the slide you can see that it does.

I should mention that this story was upgraded from storyline 2.

I have experienced this issue with a number of other stories which have also been upgraded but use different storyline templates.

Thanks

Hi Asley

I have already installed new versión  this morning and I created a drap and drop slide. If the boxes to drop targets are forms with dashed outline it doesnt work. If I change my shape to a normal continuous outline, the exercise works. (with return point if fails inactive)

In the same way, if return point if fails is active, the drag ítem is so so so hard to place in the correct box if this box is with dashed outline. With non dashed outline is simple as usual

Hi Elena,

Sorry to hear that you've run into an issue with this.

We do have both of these issues reported and we are investigating.

I will add this thread to both reports, which will help identify user impact as well as allow us to update here when we can.

I wanted to share some information on how we define bugs and how we tackle them when they occur.

Hi Nikki,

Thanks for sharing that file, and pointing out a slide to look at. I saw how the text box was displaying off the slide stage while viewing it, so I looked at editing it to be on the slide again and published that course for web and uploaded here to Tempshare.  The published output appeared fine, and looking at the .story file after publishing also showed that my changes remained. 

 I tried this on a new file I created in SL2 and upgraded to SL3, and couldn't replicate the same behavior - so there may be a piece I'm missing. Perhaps, I need to start with your file prior to upgrading to see the issue happen? Do you have the original to share as well?

I did notice that when I first opened it, I saw that I may be missing some of the fonts that you're using. Have the other courses that demonstrated this behavior used the same fonts? 

Let me know, and we'll keep troubleshooting from there! 

B

Where can i find the list of keys to navigate with the keyboard please ?

Here

Thank you very much ☺

Geneviève NGUYEN-VIET
CM ¬ CIC Formation
Conception Multimédia

8 rue de la République
69001 Lyon
+33 4 78 92 03 13

De : E-Learning Heroes [mailto:heroes@articulate.com]
Envoyé : mardi 29 mai 2018 12:46
À : NGUYEN-VIET Geneviève
Objet : Reply to Storyline 3 - Update 3 Released Today

[E-Learning Heroes]

Thank you very much Wendy but I'm looking for keys for blind learners who use our storylines modules and need to know which keys to use to navigate slides and forms. There is a perfect document for Rise here : https://articulate.com/fr-FR/support/article/Rise-Keyboard-Accessible-Navigation and I'm looking for the same for Storyline 360. Can you tell me where find it please ?
Thank you

Geneviève NGUYEN-VIET
CM ¬ CIC Formation
Conception Multimédia

8 rue de la République
69001 Lyon
+33 4 78 92 03 13

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Hi Genevieve,

The same keystrokes (tab, arrow keys, enter) will be used in Storyline as well, although there isn't a similar listing like the one Wendy shared. You may want to review our VPAT in regards to 508 compliance as there is a lot of information there about how to design.

I am still having issues with fonts. It was my understanding that this update would take care of missing letters and fonts not appearing as they do in SL. Our VP is still seeing spacing issues and the font is displaying as Times New Roman instead of Open Sans in Internet Explorer. The course was created after the update and Modern text is turned on.

She is using Windows 8.1 and Internet Explorer 11.0.9600.18978