Currently when I look at a video I imported in my slide window it has a set dimension (h x w) all that jazz. When I hit PREVIEW slide the video expands (it becomes larger than what I made the window to be on the slide).
Hey everything I am working from is based off my Desktop (C Drive). I gave it a shot and it seems to display the video still incorrectly once being previewed.
Thanks for the update, Justin. We want to get this straightened out as soon as possible, so can you share your file with us by clicking here? Also, be sure to share your case number with me so I can follow along.
3 Replies
Hey Justin, glad you reached out. That's really odd! Is it possible that you’re working from somewhere other than your local C: drive?
If you're already working locally, give it a test in a new Storyline 3 file. Does the same thing happen there?
Hey everything I am working from is based off my Desktop (C Drive). I gave it a shot and it seems to display the video still incorrectly once being previewed.
Thanks for the update, Justin. We want to get this straightened out as soon as possible, so can you share your file with us by clicking here? Also, be sure to share your case number with me so I can follow along.
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