3 Replies
Crystal Horn

Hi there, Sajna.  I'm so sorry you're being plagued!  Is it possible that you have a piece of content that is particularly corrupt or causing issues, like an image or a media file?  Can you hook up with our support engineers who can help you do some timely investigating so we can help you meet your deadline?

Sajna Thomas

Hi Crystal,

When i worked on a different PC, I didn't get the issue and I also could import the slides that didn't get imported in my PC. I don't know how all this happens. But I was glad I could finish on time.

Let me tell you, even earlier when I worked on my PC that one video slide gave me a problem. It didn't throw the error the moment I saved the file but later after building many more slides and saving many times, one fine day, the file corrupt data threw up. When I imported the slides to a new file I noticed that one video slide didn't get imported. But after many tries, It did get imported. I just don't understand why this weird behavior happens.



Leslie McKerchie

Hi Sajna!

Sounds like you are identifying a problematic slide. Have you tried to re-create that slide to see if it alleviates your issue?

File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.