Storyline 360 and Quiz Fail in LMS

Hi - 

I am creating my first course and could use some help getting it over the finish line.  The course has a quiz which requires a 90% pass rate.  When publishing to my LMS I have the following set:

SCORM 1.2

Report to LMS as Passed/Failed

Tracking: Results Slide

When a user fails the course, however, their course does not show in a transcript but rather is left as In Progress.  When the user passes the course, however, everything shows up correctly. Any ideas? 

1 Reply
Katie Riggio

Hi there, Ashley!

First course? How exciting, and I'm happy to help you get over that finish line!

To start, have you tried testing your course in SCORM Cloud? That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's a handy article that walks you through how to do that.

If the course works as expected there, then the problem is coming from the LMS, in which you'll need to check in with your provider.

I'll be standing by!