Storyline 360 Arabic Player Issue

Sep 10, 2019

I'm trying to edit the player in an Arabic course, and it keeps crashing. It would sometimes crash while I was was editing the slides too. I am working from my desktop, and have the correct font installed. Any ideas why this keeps happening? Attached is a screen recording of the issue.

1 Reply
Katie Riggio

Greetings, Kylie!

Sorry that happened, and a smart move to share your file with our Support team!

I had a peek at your case where my teammate, Anna, discovered that the custom player became corrupt which caused Storyline to crash. Looks like importing the slides to a new file did the trick. Phew!

If we can be of any other help, please give us a shout!

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