9 Replies
Allison Goldthorpe

Hi JC,

How long is the audio clip you're working with? The button won't play the audio again until the first clip finishes. If it's a short clip, the button with one trigger to start the audio should be enough. If it's a bit longer, you might consider a start/pause or start/stop set up.

I've attached a quick demo to show you what I mean.

Cheers,

Allison

Bob O'Donnell

I played with your file a bit and you can swap the audio clip with your other button that changes to the Stop state and it works there. Kind of odd behavior. I tried a bunch of different things and could only get it to play once as you described.

Note: If you use the same button setup as the guitar sound - it works just fine.

Alyssa Gomez

Hi JC,

Sorry for the trouble you're having, but it's good to hear that the audio works correctly after the file is published. 

Your issue sounds really similar to a bug we're working on right now. Does your file happen to have a "when media completes" trigger? We're finding that a "when media completes" trigger isn't working correctly in Preview mode in Storyline 360.

If you'd like us to have a look at your file to verify that the problem is related to the bug I mentioned, please send it to us here. And if you can let me know your case number, I'll follow along.