Storyline 360 - Blank menu section & Hot spots not working

Hi Wendy, let's tackle these one at a time!

1. Extra space in the player: If the menu is removed from the player sidebar for some slides, you'll see empty space in the player. Storyline doesn't shrink the player or expand the slide size when the menu is removed because that would cause issues with resizing and scaling. Maintaining the slide size and overall player dimensions allows for the most seamless transition as users navigate from one slide to the next.
   
   Instead, you may want to look at moving the menu to a topbar tab. That way, removing the menu from some slides will not create empty space in the player. 
2. Problems with hotspot and frame: It's hard to say what could be causing this without seeing your file. Would you mind sharing a copy with me? Feel free to share only the troublesome slides instead of the entire file. 

Thank you for responding to my questions and your willingness to help me resolve the issue.

I have gone ahead and just added the menu back to the frames, but removed the titles for each slide displaying when in the View mode. This would be a resolved issue.
We found that selecting to hide the screen recording on the timeline gave a smoother presentation in the View mode and took care of the odd black frames. Now when I view the Try mode in the published file after the first few frames, every frame seems to jump between steps and the Prev and Next buttons display inconsistently, even though on the slide properties they are unchecked. This can be compared in 1 and scene 6. You can access these links through the fifth slide.

Hi Wendy,

Thanks for letting me take a peek at your file! I published it for Web and hosted it on Tempshare. Can you test this link and let me know if you're still seeing problems with jumping between steps and the navigation buttons displaying inconsistently?

Let me know how it goes!

Thank you for the reply. I am still seeing the jumping when I get part way through a Test of the simulations. I did realize last night what is causing the issue. The menu has the text wrapped. As the menu scrolls down with each step it jumps for displaying the wrapped text. I took the wrapped text off and the issue was resolved. There are still some quirks and inconsistencies with how it responds in the Try mode, but I am able to move forward with this at the moment. Thank you for your help!

Regards,
Wendy M. McGarvey
Senior Training Consultant, Platform Adoption
Performance Readiness Solutions Group
Office: 614.397.9166
GP Strategies Corporation
https://www.gpstrategies.com

Ah, great find Wendy! Thanks for letting me know you got it resolved. Be sure to let me know if you hit any more roadblocks along the way!

Also, it looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it. :)