storyline 360 - bug - black screen overlaps slide in published output?
Dec 18, 2019
I have a very strange issue whereby I have created a slide and have added content. But in preview mode, and in published output, a black screen overlaps it (see screenshots below).
Any help appreciated as it's a showstopper for our project. I have also attached the file.
Here is what my slide looks like in the storyline file:
Here is what it looks like in preview mode and in published output:
Additional notes: I have a slide layer ('Page Reference') in the slide master with transparent background that has nothing in it but a text field in the upper right. This layer appears over all slides in the project. When I delete this layer it fixes the issue. However this slide layer is essential to our project so I need to understand why it's causing this bug.