I'm working on a training and Storyline keeps closing down on me. No warning, no back up, it's infuriating.
It is happening to any file, so suggest it's the software and not corrupt files. I have uninstalled and installed, but still happening. Storyline stays open for about 30 seconds then closes.
I'm really sorry you're running into issues with Storyline 360 closing upon launch!
I'm going to enlist our Support Engineers' help so we can best troubleshoot why Storyline 360 keeps closing down on you. You should receive an email from the team shortly, but in the meantime, you can help us by reviewing these questions below:
Are the files you're opening saved locally, for example, your desktop?
Have you tested any other software for erratic behavior, such as Replay or Studio 360?
When you installed/uninstalled, did you follow these repair steps for Storyline?
1 Reply
Hi Mark,
I'm really sorry you're running into issues with Storyline 360 closing upon launch!
I'm going to enlist our Support Engineers' help so we can best troubleshoot why Storyline 360 keeps closing down on you. You should receive an email from the team shortly, but in the meantime, you can help us by reviewing these questions below:
I appreciate your help as we figure this out together. We'll get this sorted out!
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