Storyline 360: Device orientation alert not showing - iPad

Nov 06, 2019

Hi there, I've come across an issue with the device orientation check alert in SL360.

I've got the playback set to only be on landscape on both mobile and tablet. On mobile i'm getting the alert at portrait, but iPad isn't triggering it.

Is anyone else experiencing this?

1 Reply
Leslie McKerchie

Hi Tom,

Thanks for reaching out and letting us know what you are running into with your published project.

I just took a look at a sample file and was unable to replicate the issue you're describing.

Here's my published sample and here's what I'm seeing in portrait mode on my iPad:

How does the published link I shared above work for you on your iPad?

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