Storyline 360 Error Message Nov 03, 2020 By Sharie Gray Hello, I keep getting this message when I open up a file I was previously working on. How can I fix this? (See attachment) Articulate_Error_Message.png
Ren Gomez Staff over 3 years ago11/03/20 at 10:36 pm (UTC) Hi Sharie, I'm sorry to hear this error keeps appearing when you open your file! A few tips that may help: Check that the file is saved locally. If not, save it to your C drive and then give it another try. Make a copy and rename the file. Open a blank project, and import the slides from that file. A repair of Storyline may also get you moving in the right direction, but if none of these tips help, connect with a support engineer, and they'll lend you a hand! Share your file with us.
2 Replies
Hi Sharie,
I'm sorry to hear this error keeps appearing when you open your file! A few tips that may help:
A repair of Storyline may also get you moving in the right direction, but if none of these tips help, connect with a support engineer, and they'll lend you a hand!
Share your file with us.
Okay, thanks!
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