Storyline 360 freezes when adding or changing states of characters (Lily)

Jan 06, 2020

Hi,

I am currently still in the trial period with Storyline 360 and find that when I add Lily or edit states, Storyline freezes and I have to reboot my machine. I have used Brandon without problems but Lily has done this on two different computers in 2 different courses. I want to use an animated character because I like the facial expressions that are not an option on the "real" characters.

Is there a solution for this problem or should I just avoid using Lily?

Kind regards,

Yolanda

2 Replies
Lauren Connelly

Hi Yolanda!

This should be a quick fix! Secure networks might block Articulate 360 services, such as Content Library, and prevent your apps from working. We recommend allowlist the domains listed in this article for the best experience. 

Keep me updated if you still see issues with changing the state of Content Library characters.

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