3 Replies
Katie Riggio

So sorry you're hitting this snag, Debra. Happy to help investigate this with you!

If the publishing wizard in Storyline 360 becomes unresponsive, let's give these troubleshooting steps a try, depending on how many projects files are affected:

If this only happens when you try to publish a specific file to Word, would you be able to share the troublesome .story file here or privately via this link so I can try to replicate the freezing?

I'm standing by!