Storyline 360 Hyperlink Help needed

Hi, Jan,

If you hyperlink to a file using a full web address (e.g., with an address that looks like this fake URL: https://www.ourcompany.com/secure/myfile.pdf), Storyline only links to the file. If the URL is within a firewall, the user would have to be logged in to be able to access it. But the file itself will not be included in the published content.

If you insert a hyperlink to a file on your desktop (i.e., a location that's not on the internet), then Storyline will copy the file into an external_files folder when the course is published. 

You can verify this by publishing your course (or just a slide with the link you want to add), and then looking at the published files. If the course only links to web addresses, you won't see an external_files folder in the story_content folder. 

Hi Jan,

I've been in this situation before.

In your case, you would have to host the file on your secure servers (Intranet, SharePoint, ...).

Then you have to create the link to this document in Storyline (and not import the document into storyline).

This way, if someone follows your training without being in your offices or connected to your VPN, they will not be able to open the document.

Moreover, using this solution, you can update the document (if needed) without having to reintegrate it in Storyline.

I hope this has been helpful. Do not hesitate if you have any further questions.

Have a nice day

Hi Jonathan,

Thank you. You describe exactly what I need to do. How do I do it? I added a trigger to Open URL/File and it automatically embedded it.

Thank you!

Hi Judy,

Thank you for your comments. I have reached out to our IT team to see if they could provide the full URL.  Fingers crossed!