I am experimenting with the demo version of Storyline 360. I have tried to import several .pptx files into Storyline and they failed to import. I tried going through all the troubleshooting suggestions and am unable to find a reason. I did notice that when I first click upload the PPTs show in the dialog box window, but the slide borders are not highlighted as they are on the demo on how to import and I cannot select them. I wonder if that is part of the problem, as if Storyline is not recognizing them. I am using PPT 2016.
I'm sorry you've run into an issue importing. Can you share what the error message is that you're seeing, or even a screenshot of it? If you're able to share a copy of one of your Powerpoint files, I'm also happy to give it a test.
Attached is the error message I am getting. I have tried it with two very different PPTs and neither worked. When I clicked the find out why here link it took me to that troubleshooting page. I tried all the suggestions and it is still not working.
I am using a new computer (Surface) and I admit I am still getting up to speed on navigating it and the applications on it. So, it is likely that I am missing something obvious, though I am pretty sure all my applications are updated. I am attaching one of the two PPTs I tested. I had to strip out the videos for privacy reasons, and this is a very rough draft, but I cannot find any reason in the PPT as to why there may be a problem. Since you were able to do it successfully I feel sure it is user error. :)
7 Replies
I had the same issue this morning. I thought it might have just been me.
Hi Gail and Cary,
I'm sorry you've run into an issue importing. Can you share what the error message is that you're seeing, or even a screenshot of it? If you're able to share a copy of one of your Powerpoint files, I'm also happy to give it a test.
Hi Ashley,
Attached is the error message I am getting. I have tried it with two very different PPTs and neither worked. When I clicked the find out why here link it took me to that troubleshooting page. I tried all the suggestions and it is still not working.
Hey Gail and welcome to E-Learning Heroes :)
I just tested this and I am able to import as expected.
We have some common reasons that your PowerPoint may fail to import detailed here.
Take a look and just let us know if we need to take a closer look at what may be going on.
I see that Ashley mentioned sharing your file and if you're not able to share here in the forums, you can certainly share privately here.
Hi Leslie,
I am using a new computer (Surface) and I admit I am still getting up to speed on navigating it and the applications on it. So, it is likely that I am missing something obvious, though I am pretty sure all my applications are updated. I am attaching one of the two PPTs I tested. I had to strip out the videos for privacy reasons, and this is a very rough draft, but I cannot find any reason in the PPT as to why there may be a problem. Since you were able to do it successfully I feel sure it is user error. :)
Let me know. Thank you.
-gail
Follow-up. I am wondering if it has to do with my PPT security settings vs. Storyline?
Hey Gail - It certainly could be and that is one of the item points to look for in the documentation I shared above.
Your ppt imported just fine for me into SL360 and I'm attaching the file here.
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