Storyline 360 Interaction Disappear in Chrome Version 67.0.3396.99

Jul 06, 2018


I am working in Storyline 360 and have a quiz interaction where users choose a quote from an expert. Now that flash in not enabled in Chrome, I find that my user characters and their quotations do not appear as they should. This was originally built in Storyline 2 but I haven't experienced any issues until the move to 360. Storyline asserts that they have html5 backups to flash but that doesn't seem to be working well when embedded in my LMS (D2L/Brightspace). Does anyone have a fix for this or suggestions for working around the flash issues in Chrome? I have attached the sample slide that I find problematic.

Just FYI, I am aware of the exporting/importing into a LMS directions as stated by Articulate. I follow that option as directed.

11 Replies
Tom Kuhlmann

@Mark: if you're having a technical issue, I'd connect with support or if you want to start a separate thread you can post a file and the community can look at it to see if it's working correctly. This way your issue doesn't get overlooked helping Aisha with her file.

As far as Aisha's issue, based on how the file is set up, it looks to be working as it should that's why I'm trying to clarify the issue she's having.

Alyssa Gomez

Hey folks, 

I wanted to pop in and mention that our team is seeing a problem with Drag and Drop slides containing a background image or graphic. We're finding that drag objects are incorrectly hidden behind the graphic when the Shuffle option is turned on. 

Our team is working on a fix as we speak, but until then, you can work around this problem by setting the Shuffle option to "None". 

If that's not an option for you, you can also reach out to us here to request a rollback to a previous update of Storyline 360. That way you can stay up and running until we get the fix in place. 

Leslie McKerchie

Hi everyone!

Great news!  We just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here

The item you'll be interested in is:

Fixed: In drag-and-drop interactions, drag items might return to their original positions during quiz review or be hidden by other objects.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

This discussion is closed. You can start a new discussion or contact Articulate Support.