I am having an issue with Storyline 360 loading correctly in iOS when not in full screen mode. This issue does not occur on Android nor in Full Screen mode.
If the screen is rotated from landscape to portrait mode (or the reverse), or if I leave the browser for any reason and come back, the screen content is not visible as it should be - the background turns black, text is replaced by filled boxes where the content should be, title bars are gone, and more.
The screen appears as it should if the user goes to the next or previous slide or otherwise forces the page to refresh in their desired orientation, but I cannot tell customers to do that; I need it to work without forcing users to go through extra steps.
Is there a setting I need to change? Code I need to add? I need a solution.